Emotional Intelligence in Dispute Resolution

Just watched Dave Shearon's video. Great guy, great topic. I have seen Dave on a number of occasions and really appreciate how he points out in his comments on the war of values lawyers face when trying to solve problems the loss of one of humankind's key intelligences, emotional. When you take that out of the equation, it's no wonder disputants are so dissatisfied with Court outcomes.

There isn't room in a courtroom for emotion, and how do you effectively problem solve if you don't engage your emotion?

Great video, Dave, Mike and Kim!!