Apology
Should you advise your clients to apologize when they make a mistake?
A lawyer friend, Sharif, spent Thanksgiving Day of 2004 in the hospital. He went there for emergency surgery to remove his appendix. A few hours after the surgery, Sharif found himself in a pool of blood. Nurses tried to be super-professional in the midst of the emergency but Sharif said he could tell they were in a panic and he thought he was going to die. The quick diagnosis was internal bleeding (although Sharif said it looked very external to him!) He was taken back into surgery and the two little holes from the laparoscopic surgery became a five inch incision. A few days later, Dr.


