Levin: Educate Public About Mediation
Excerpt:
.....we mediators need to do a much better job educating the public about what we do and how we practice so that parties can make informed decisions about choosing the approach - facilitative, transformative, evaluative, narrative, understanding-based, or a hybrid of approaches — that best fits their dispute. Diane Levin, Mediation Channel
http://mediationchannel.com/2009/04/13/facilitative-v-evaluative-mediation/
Many Faces of Mediation
Best Practices/Skills